Eric can provide support for many office administration tasks which requires more advanced IT skills. This is an example of some problems he has solved for clients in the past:
- Generating and printing QR codes for PayNow, PayLah, TraceTogether, web links etc.
- Proofreading and amending PowerPoint presentations for clarity and layout issues
- Adding formulas to Excel to automate calculations
- Fixing layout issues with Microsoft Word
- Doing video cutting and extraction
- Shrinking gigantic PowerPoint and PDF files by 2/3 the size
- Receiving and transferring huge files to people overseas
- Solving the annoying problem of not being able to copy large files onto thumbdrives even though there is a lot of free space
- Troubleshooting why files cannot be opened/saved/transferred on the Android mobile phone
- Configuring email signatures for staff
- Solving strange website layout problems
- Updating pictures and text on websites
- Fixing Zoom virtual wallpaper not showing correctly issue
- Fixing noisy Zoom conversation issues
- Getting browsers and network shares to auto-start with Mac/Windows
- Setting password protection for printers to prevent staff from abusing (only for printer models supporting such functionality)
- Fixing spam filters preventing emails from getting through
- Configuring office CCTV to display higher resolution
- Configuring office CCTV to backup automatically to both high endurance SD card and NAS
- Configuring office CCTV to save same quality video for a longer time by optimising settings to record only when there is activity
Eric is open to doing office administrative work (e.g. scheduling meetings, booking reservations, clarifying government regulations) for clients provided that he is paid the same rate for such work as for his IT services.